Get in Touch With PCRN

Whether you are seeking advice regarding a hospital dispute, reporting a violation of the 10% free bed quota, or exploring policy partnerships, our secretariat is here to listen and guide you.

Notice for Acute Medical Emergencies:

PCRN is an advocacy and legal rights educational NGO, not a clinical treatment center or emergency dispatch. If someone is experiencing a medical crisis, immediately call 102 (Ambulance) or 100 (Nepal Police) or visit the nearest emergency department.

Office Coordinates

PCRN Secretariat

Located in the central administrative hub of Kathmandu

Physical Office

New Baneshwor, Ward No. 10
(Near Civil Hospital & Shankhamul Road Junction)
Kathmandu, Bagmati Province, Nepal

Telephone Lines

Landline / Helpline: +977-1-4792100Mobile / WhatsApp: +977-9851029384

Email Desks

General Inquiries: info@pcrnepal.orgPatient Grievances: grievance@pcrnepal.orgFinance & Donations: finance@pcrnepal.org

Public Consultation Hours

Sunday to Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 3:00 PM
Closed Saturdays & Gazetted Holidays

Confidentiality & Data Protection:

Medical records, patient names, and private diagnosis documents shared with PCRN are never publicized or disclosed without the patient’s explicit written consent.

Send an Official Inquiry or Grievance

All communications regarding patient rights, clinical grievances, or volunteer applications are treated with strict confidentiality.

Full Name (पूरा नाम) *

Phone Number (सम्पर्क फोन) *

Email Address (इमेल) *

Inquiry Category (विषय) *

Healthcare Facility / Hospital (if applicable)

District / Location (जिल्ला)

Detailed Description (विस्तृत विवरण) *

I certify that this information is accurate to the best of my knowledge. I understand that PCRN treats all communications confidentially in accordance with our health ethics charter.

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Find Our Kathmandu Office

Accessible via public transit along the Ring Road and Baneshwor corridor

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